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First Nations carer support

Caring is part of culture — but you don’t have to do it alone. Free support is available for First Nations carers looking after family or community.
First Nations carer support

Holstep Health acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Owners and Custodians of the unceded lands and waterways where we work. We acknowledge the enduring impacts of colonisation and the sorrow of the Stolen Generations. We pay our deepest respect to Elders past and present and honour their enduring connection to Country. We recognise their ongoing care for these lands over countless generations and commit to listening, learning, and walking together toward a future grounded in truth, respect, and justice.

Supporting Aboriginal and Torres Strait Islander peoples in their caring roles

For First Nations people, caring for someone within family or community is a natural part of the cycle of life. But you don’t have to do it alone. Whether you’re looking after Nan or Pop, someone with a health issue or disability, or anyone who needs day-to-day support, free help is available for you too.

 

What support is available?

If you’re supporting someone in your family or community – younger or older, it is also important to look after your own wellbeing. It often helps to talk to someone about your experiences and how you are coping. Many services are delivered by Aboriginal Community Controlled Organisations (ACCOs), ensuring that services are designed and delivered by and for the community. This includes ACCO based counsellors and Yarning Circles to meet and connect with other carers.

Carer Gateway offers free, confidential services that understand your cultural values and responsibilities.

Our carer support services include:

  • Coaching and counselling to keep your mind strong and talk through your worries
  • Peer support groups to meet other carers who get what you’re going through
  • Tailored support packages for things like transport, equipment or extra help at home
  • Respite care so you can take a break and look after your own wellbeing
  • Emergency planning and carer cards to give you peace of mind if something unexpected happens
  • Information and referrals to other services that respect culture and community

You don’t have to carry it all on your own, support is here, and it’s FREE.

Contact us for free support today
Call Carer Gateway Monday to Friday, 8am to 5pm local time or request a call back.

I am an Aboriginal and Torres Strait Islander carer – what should I do next?

Who is this for?

Any Aboriginal and/or Torres Strait Islander person who is caring for someone at home or in the community.

A carer is someone who provides unpaid care and support to a family member, friend, or loved one living with disability, a medical condition, mental health challenges, alcohol or drug dependency or frailty due to ageing. You don’t need to live with, be related to, or provide full-time care to the person you are supporting.

Ask yourself:

  • Do you help them with cooking, cleaning, or shopping?
  • Assist with personal care like dressing or bathing?
  • Manage medications or appointments?
  • Offer emotional support or companionship?
  • Organise appointments or services for them?

If you answered yes to any of these, you may be a carer and eligible for free support.

What do I need to do?

You do not need a referral to use this service.

Call Carer Gateway on 1800 422 737, Monday to Friday, 8am to 5pm local time or request a call back here.

If you are Aboriginal and/or Torres Strait Islander, let us know so we can connect you with the right support—including culturally safe services and ACCO-based counsellors.

How much will it cost?

Most services are free. A contribution to the cost of respite may be needed. This will be discussed with the carer before the services start.

Links for carers

Key links – for Aboriginal and Torres Strait Islander Carers

Many Aboriginal and Torres Strait Islander people care for family members. Alongside payments, there are many other resources available for Aboriginal and Torres Strait Islander carers:

Magnolia’s story

Hear about how Magnolia cares for her mum

Join a local event
We run events for carers to attend across the northern metropolitan region of Melbourne.
See carer events

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