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Home Services Carer support Planned and emergency respite care

Planned and emergency respite care

Planned and emergency respite care

When you need a break from your caring duties, we can help

In order to look after someone as best you can, you need to look after yourself. ‘Respite care’ is when someone else takes care of the person you care for, so that you can have a break. Respite can be for a few hours, days or longer periods, depending on your needs, eligibility and what services are available.

You can plan to take respite or use it for an urgent need. We can organise emergency respite care for the person you support, or for you, when an unexpected situation occurs.

If you need emergency respite care, call Carer Gateway on 1800 422 737 at any time. You will speak to your local Carer Gateway service provider who will talk through the options and book emergency respite care, where available.

More information

Who is this for?

You may be a carer if you are looking after someone with disability, a medical condition, mental illness or who is frail due to age.

All carers can access Carer Gateway services at any time in their caring journey.

What do I need to do?

If you get sick or injured and cannot care for your loved one, our Carer Gateway service providers can arrange emergency respite services to support them while you recover.

If you need emergency respite care, call Carer Gateway on 1800 422 737 at any time. Your local Carer Gateway service provider will talk through the options and book emergency respite care, where available.

Alternative support for the person you care for may involve a short stay in an adult day or residential care facility, or support in your home. The Carer Response Officer you talk to will know what services are available in your area.

How much will it cost?

It’s free.

Available at

You can get respite care at home or in the community. Services are provided at many sites and locations in metropolitan and regional areas.

Contact us for free support today
Call Carer Gateway Monday to Friday, 8am to 5pm local time, request a call back or fill in an online referral!

Discover more

Are you a carer?
Are you a carer?

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Unexpectedly becoming a carer: Brian’s story
Unexpectedly becoming a carer: Brian’s story

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What is Carer Gateway?
What is Carer Gateway?

There are a range of free supports available for carers.

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