Mental health services

Free mental health support, close to home

Looking for mental health support in Melbourne? At Holstep Health, we run free mental health services for people of all ages who may not be able to access or afford similar services (including asylum seekers). 

Our community-based programs are designed to meet you where you’re at – whether you’re looking for someone to talk to, managing a mental health concern, or need support during a difficult time. All our Melbourne mental health services are delivered by experienced professionals. 

Community mental health services Melbourne

LIFT and HeadtoHealth mental health programs

Get the right support, at the right time, from the right person

LIFT and HeadtoHealth provide flexible mental health support in the community through a stepped-care approach. A stepped-care approach means the level of care you receive is tailored to your needs and can change as your needs change. Both programs are often called the Stepped Care program.

Services are delivered by a team of skilled mental health nurses, psychologists, counsellors, care coordinators, and peer workers with lived experience of mental health challenges. Whether you’re experiencing short-term stress or managing ongoing mental health concerns, our LIFT and HeadtoHealth teams are here to support your recovery and build on your strengths.

When referred to the Stepped Care program, your first session will be with a psychologist, social worker, or mental health nurse. They will talk with you about your concerns and general health to help us understand how best to support you. You only need to share what you’re comfortable with.

What support is available?

The Stepped Care team can offer:

• mental health nursing
• peer support
• counselling (face-to-face or via telehealth)
• group support
• care coordination
• link you to other services, such as employment, education, financial support, or health services

Stepped Care can help with:

• anxiety, depression, and other common mental health concerns
• ongoing mental health conditions
• Emotional distress and suicidal thoughts
• referrals for other issues, including gambling, substance use, family violence, and physical health concerns