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Our strategy – building a healthier, more connected future for you

August 20, 2025
Our strategy – building a healthier, more connected future for you

We’re proud to launch Holstep Health’s Strategic Directions 2025–2028.

Shaped by the voices of more than 130 community members, partners, and staff, it outlines our plans to deliver more meaningful, community-led impact over the next three years.

At Holstep Health, we remain deeply committed to lifelong, community-based care that empowers individuals, reduces inequality, and ensures every person has the opportunity to thrive – regardless of their background or circumstances.

Our focus remains on providing, seamless, holistic care that wraps around each individual and family to support physical, mental, social, financial and legal health and wellbeing.

Holstep Health’s Strategic Directions highlight the principles that guide our decisions and how we work: Community centred, Person-led, Culturally safe, Quality focused, Health equity focused and Environmentally focussed.

Our strategy is focused on five key areas:

  • Thriving individuals and families: growing holistic care that responds to the needs of our communities, and makes local services accessible to more people
  • Thriving communities: partnering with communities to shape local services and programs and build stronger, more connected communities
  • Thriving workforce: nurturing and growing a skilled, engaged and diverse workforce, where our staff feel respected, supported and connected to our purpose
  • Thriving organisation: grow for purpose and impact, embracing research and technology to improve quality, safety and our consumer experience
  • Thriving sector: strengthening partnerships and being a trusted voice for our communities – advocating for systems change, equity, and care shaped by those with lived experience

We invite our communities to walk alongside us as we bring these directions to life – together building a healthier, more connected future for all. We will report on our progress and impact regularly to our community, funders and partners, including though our Annual Report.

Big vision. Real impact.

Click to read our Strategic Directions

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