Holstep Health is a Child Safe Organisation

Because every child deserves to be safe – always

At Holstep Health, we believe every child has the right to feel safe and be safe at all times. We take our responsibility for protecting children very seriously and promote a culture of safety across our organisation – and in the communities we serve.

We acknowledge that abuse and neglect can and do occur, and we’re dedicated to building a community where children are valued and supported to thrive. That’s why we have a range of strategies to ensure children are protected, listened to, and surrounded by trusted adults.

Our commitment to child safety involves:

• creating safe spaces, relationships and experiences for all children and families
• preventing harm through robust child safety policies and practices
• respecting the unique identities and experiences of children from all backgrounds
• working closely with Aboriginal and Torres Strait Islander communities to support cultural safety and voice
• providing training and guidance for staff to recognise, prevent and respond to risk.

What to do if you are concerned about the safety of a child

In an emergency call 000

For more information see:

• Child Protection DFFH Services (24 hours) 131 278
  • North Division 1300 598 521
  • East Division 1300 360 452
• Victims of Crime Help Line – free information and support for people affected by crime. Call 1800 819 817 or text 0427 767 891.
• Sexual Assault Crisis Line – state-wide, after-hours telephone crisis counselling service for people who have experienced sexual assault. Call 1800 806 292.
• 1800 Respect (24 hours) – national domestic, family and sexual violence counselling, information and support service. Call 1800 737 732, text 0458 737 732, or chat online.
• e-Safety Commissioner – information on technology-facilitated abuse, cyberbullying and safety strategies.

Children and teenagers: What to do if you don’t feel safe

• Safe Steps Family Violence Response Centre (24 hours) – immediate support for anyone experiencing family and domestic violence. Call 1800 015 188 or chat online.
• Kid’s Help Line – Anytime, any reason. Talking to a counsellor helps. You’re not alone. Kids Helpline is open 24 hours a day and it’s free. Call on 1800 551 800.Translate Kids Help Line page in
  Chinese,
  Arabic,
  Vietnamese,
  Italian, or
  Greek.