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Financial counselling

Our financial counsellors are qualified professionals who provide information advice and advocacy to people in financial difficulty.  
Financial counselling

Free, confidential support to take control of your money

Are you worried about debt, bills, or managing your finances?

Our financial counsellors can help.  Financial counsellors are qualified professionals who provide information advice and advocacy to people in financial difficulty.   Their services are non-judgemental, free, independent and confidential.

A financial counsellor can help you to:

  • understand your financial situation and set realistic goals
  • manage debts and negotiate with creditors
  • explore your rights around credit, debt and consumer issues
  • create a manageable budget
  • connect with other services that can help you.

More information

Who is this for?

Anyone living in Banyule, Merri-bek, Darebin or Whittlesea.

What do I need to do?

Call us on 9450 2000 to book an appointment or email [email protected] 

How much will it cost?

It’s free.

Location

Alamein Road, West Heidelberg Opening hours
Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 4pm
Contact details
21 Alamein Rd, West Heidelberg
9450 2000
Gambling related supports
If you have financial problems related specifically to problem gambling (either your own or a family member’s gambling habits), our gambling support services may be of help. Again, it is a free service and financial counselling is available to residents of the north and north west. Appointments are available at West Heidelberg, Melton, Epping, Greensborough, Glenroy and by phone.

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Gambling support
Gambling support

Confidential support for people experiencing harm from their gambling and for those affected by someone else's gambling.

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The 3081 Angels
The 3081 Angels

Supporting families by providing children with the essentials they need to grow, thrive and feel cared for.

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Gambler's Help
Gambler's Help

Free gambling support and help for individuals, families and communities to reduce gambling-related harms with community programs and counselling available.

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